For families affected by severe and persistent mental illness, staying connected requires intention and adaptation. Togetherness might look like sitting quietly beside someone who’s struggling, learning a new way to communicate, or realizing you don’t have to face this alone.
At BC Schizophrenia Society, we work with families across the province who are finding their way through. Here are some practical approaches that can help:
1. Create space to listen
Mental illness can be profoundly isolating. Friends who haven’t experienced it may offer well-meaning advice that misses the mark. Extended family might not understand why certain situations are so difficult. Over time, many caregivers and family members stop sharing altogether.
Create space where family members can speak honestly without fear of judgment or having to explain themselves. There’s power in being genuinely understood.

2. Build a shared understanding
When mental illness enters a family, it often arrives with confusion. What are these symptoms? Why is this happening? What helps, and what doesn’t? Without clear information, family members can feel helpless or, worse, accidentally contribute to stress through misunderstanding.
Knowledge doesn’t solve everything, but it builds bridges. When the whole family learns together, everyone develops a common language. Parents and siblings start recognizing early warning signs. Communication becomes more intentional. The illness stops being a mystery that divides and becomes something the family can face as a team.
Look for evidence-based education about severe and persistent mental illness. Learn practical communication strategies and coping skills for challenging situations. Build confidence in your ability to provide meaningful support. This family toolkit from Here to Help BC provides extensive information and practical resources.
3. Redefine what “quality time” means
There is often grief tied to what family time once looked like (shared dinners, familiar traditions, conversations that felt effortless). When mental illness changes the landscape of family life, it can feel as though connection itself has been lost.
But connection doesn’t disappear; it changes.
Letting go of expectations about what togetherness should look like can open the door to something new. Sometimes it’s small, quiet, and simple. It might be:
- Watching a show together without needing to talk
- A short walk around the block
- A text message that says “thinking of you”
- Being present even when things are hard

4. Practice conversation skills that matter
Mental illness can strain communication. Conversations become loaded. Family members walk on eggshells or fall into patterns of arguing. Caregivers forget to express their own needs. The person living with the illness may withdraw or struggle to articulate their experience.
Better communication doesn’t erase the challenges, but it creates space for honesty and reduces conflict. Focus on developing specific, practical skills:
- How to have difficult conversations without escalating tension
- Ways to validate experiences while maintaining healthy boundaries
- Techniques for expressing care that feel supportive, not controlling
- How to listen actively and respond effectively
5. Nurture those who provide care
Family members and caregivers carry an enormous emotional load. There’s the daily stress of symptoms and crises. The worry that never fully goes away. The exhaustion of navigating systems and advocating for treatment. Without support, burnout is inevitable. And when caregivers are depleted, the whole family feels it.
Togetherness includes caring for the people who provide care. You can’t pour from an empty cup. Some ways to support caregivers include:
- Creating space for caregivers to speak openly, without judgment or quick fixes.
- Encouraging regular breaks, even small ones, to rest and recharge.
- Sharing responsibility whenever possible to lighten the load.
- Normalizing limits and mixed emotions; frustration and exhaustion are part of caregiving, not a failure of love.
When caregivers feel supported and less alone, they have more capacity for patience, compassion, and presence with their loved ones. Everyone benefits.

6. Build your extended family of support
Recognize the broader network that holds you up. Sometimes the people who understand you best are the ones who’ve walked a similar path. Seek out networks built on:
- Shared experience and mutual understanding
- Compassion without judgment
- Practical wisdom from people who’ve been there
These connections often become genuine sources of ongoing support. You gain an ‘extended’ family that truly gets it.
7. Remember that togetherness is a process, not a destination
Some days will be harder than others. Progress isn’t linear. Keep showing up anyway.
There’s no “fixed” or “finished” when it comes to mental illness. It is often a winding road with setbacks and breakthroughs, periods of stability, and times of crisis. Families can feel discouraged when things get difficult again.
But togetherness isn’t about reaching a final state of perfection. It’s about commitment. It’s about continuing to learn, adapt, and reach out for support when you need it.

How BCSS can help
We create spaces where families feel understood, informed, and genuinely connected—because this journey is hard enough without isolation.
Family Support Groups
Available both virtually and in-person, BCSS Regional Educators provide a safe, non‑judgmental environment where family members and caregivers can share experiences, ask questions, and connect with others supporting a loved one with lived experience.
Strengthening Families Together
This six-session educational course provides information to those with a loved one or friend living with a severe and persistent mental illness. This program covers information about schizophrenia, psychosis, mood disorders, current treatments, communication skills, self-care, and the BC mental health system.
This BC Family Day, we celebrate the courage, patience, and resilience of families across British Columbia. We honour the small, meaningful ways you care for one another and the strength it takes to navigate challenges together. Regardless of what your family looks like, support and connection matter.